FAQ

Yes. Your cart can hold items from many sellers and you pay once. Each seller ships their own items, so they may arrive in separate parcels.

UPI, cards, net banking and wallets through our payment gateway, and cash on delivery where it is available for your order.

Yes. The price you see includes GST, and you receive a GST invoice from the seller for every order.

Most orders are dispatched within two working days and delivered in two to seven days, depending on your pincode.

We send your tracking link by SMS and email as soon as the parcel is picked up.

Orders above the free-shipping amount shown in your cart ship free. The amount is counted across your whole cart.

Ask for a return from your order within the return window shown on the product page. The seller reviews the request and a pickup is arranged once it is approved.

Online payments go back to the original payment method once the returned item reaches the seller and passes their check. For cash on delivery orders we refund to your bank account.

Register on the Sell on 2by2mart page with your mobile number, then complete your business, pickup address, bank and document details. Our team reviews every application.

Commission is agreed with each seller when the application is approved: a percentage of the selling price excluding GST, or a fixed amount per item. It is never charged on shipping.