Privacy Policy
How we collect, use and protect your personal information.
What we collect
Information you give us: your name, delivery address, phone number and email when you place an order, create an account or contact us.
Order information: what you bought, when, from which seller, where it was delivered, and any return or refund attached to it.
Technical information: your IP address, device and browser type and the pages you open, which we use to keep the site working and to spot abuse.
We never see or store your full card number, CVV or UPI PIN; those go straight to the payment gateway.
How we use it
To take your order, pass it to the seller who ships it, keep you updated by SMS and email, handle returns and refunds, answer your messages, and keep the accounting and GST records the law requires. We send offers only if you have asked for them, and every such message has a way to stop them.
When we share it
With the seller of the items you bought (your name, phone and delivery address, so they can ship), with courier partners, with the payment gateway, and with SMS and email services that send your order updates. We never sell your data.
Cookies
We use the cookies the site needs to work: your session, your cart and security tokens. If we add analytics, we will say so here.
How long we keep it
Order and invoice records are kept for as long as tax law requires. Account details are kept while your account is open.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it where the law allows, by writing to 2by2mart@gmail.com.
Contact us
2by2mart, St No. 01, Satguru Nagar, Near Jain Da Theka, New Shimlapuri, Ludhiana, Punjab, 141003. Email 2by2mart@gmail.com, phone +91 95694 09894.